Mentora School ERP’s Enquiry Management system streamlines the handling of admission enquiries from students and parents across India. It captures key details like name, contact, class interest, and source, ensuring every lead is properly recorded and organized for easy access.
The module supports follow-ups, status tracking, and conversion into admissions, helping institutions improve response time and efficiency. It enhances communication, reduces manual work, and ensures no enquiry is missed, making the admission process smooth and effective.
Admission Enquiries helps manage and track all incoming queries from prospective students and parents. It allows you to record essential details such as name, contact information, class of interest, and enquiry source. This ensures no lead is missed and every enquiry is documented properly for future reference.
Visitor Records maintains a log of all visitors entering the premises. It captures purpose, meeting person, and entry/exit time for better monitoring and security.
This system improves visitor management and provides easy access to past records. It ensures transparency and enhances front office operations.
Call Logs records all incoming and outgoing calls with details like name, number, purpose, and follow-up date. It helps maintain organized communication records.
This system improves visitor management and provides easy access to past records. It ensures transparency and enhances front office operations.
Postal Dispatch manages all outgoing letters and parcels. It stores details like recipient name, reference number, address, and dispatch date.
This helps maintain proper records and ensures accountability. Staff can easily track sent items and access dispatch history when needed.
Postal Receipts tracks all incoming documents and parcels. It records sender details, reference numbers, and receiving dates for proper organization.
This ensures no document is misplaced. It improves efficiency in handling incoming communication and keeps records well maintained.
Complaints module allows users to register and manage issues. It stores details like complaint type, description, and contact information for proper tracking.
It helps monitor resolution status and actions taken. This improves transparency and ensures issues are resolved quickly and efficiently.
Front Office Setup helps configure front office operations. It allows managing categories, sources, and workflows for better system organization.
This improves efficiency by reducing manual work. It ensures smooth operations and allows customization based on institutional needs.
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Complete Enquiry Management demonstration shows how schools can efficiently capture, track, and manage all admission enquiries in one centralized system. It includes recording student details, enquiry sources, and maintaining structured follow-up processes.
The system enables timely communication, automated reminders, and status tracking to ensure no enquiry is missed. With detailed reports and organized data, it improves conversion rates, reduces manual effort, and helps institutions handle admissions in a smooth, professional, and efficient manner.